PLACING AN ORDER:
Every piece featured on our site is in-stock. We offer free shipping for standard orders within the U.S. Standard orders ship within 3-5 business days. Overnight delivery is available by request and at an additional cost.
Modern Moghul accepts Visa, MasterCard, American Express, Discover and PayPal as forms of payment. You will be charged as soon as your order is submitted.
We accept returns within 10 days of your order's arrival. While each piece is carefully inspected before shipping, we recognize damage may occur in transit. Please be sure to inspect each piece upon receipt, as merchandise must be returned in the same condition it was received, including packaging and with the tag still attached.
Refunds will be made in the form of the original payment. Once your return is processed, a refund will be issued for the merchandise amount. Priority shipping charges cannot be refunded. Please allow 3-5 business days for the refund to post to your account.
HOW TO COMPLETE YOUR RETURN:
Please email firstname.lastname@example.org and include your first and last name and order number so we can generate a return label.
You will receive an email to confirm your return has been received and your credit card will be refunded within 5 business days of the return, or at the discretion of your bank.
If you have any questions or concerns, please contact us at email@example.com or call 361.239.8799. We are available Monday – Friday from 9 AM – 5 PM CST.
If you have received a gift, you can easily exchange it for store credit (as long as it is in compliance with our return policy). Please contact Customer Service for assistance at firstname.lastname@example.org or 361.239.8799.
We are happy to repair a piece for you. Please email email@example.com with an image of your item to request a free shipping label. A repair that is less than 6 months from the date of purchase is FREE. Over 6 months is subject to a repair fee contingent upon material availability and the scope of the repair. Any repairs involving only metalwork or gemstone resetting will take no longer than 2 weeks to complete. If the piece is missing gemstones and the stones must be found and purchased anew, the repair may take up to 6 months.